PRINCIPLED COMMUNITY ASSOCIATION MANAGEMENT LLC
Integrity in Community Association Management, Property Management Support, Home Watch and Outsourced Overflow Calls Services
Community Association Management Services
Community Association Management
Does your community often feel overlooked simply because if it's size? Principled Community Association Management specializes in services for homeowners and condominium associations of all sizes tailored to assist communities and their Boards to effectively manage their associations. We offer hourly rates for guidance and smaller work requests in addition to full-time on-site and portfolio management agreements.
SERVICES:
ACCOUNTING AND FINANCIAL MANAGEMENT:
- Budget Preperation
- Cash Management
- Accounts Payable
- Accounts Receivable
- Audit, tax return and other governmental report preperation
- Accounting and financial reports
ADMINISTRATIVE MANAGEMENT:
- Files and Records
- Correspondence
- Insurance Administration
- Unit sales and rental administration
- Document and rules enforcement
- Policy development
- Professional services coordination
- Architectural control
- Meeting participation
PROPERTY MANAGEMENT:
- Employee selection and supervision (if applicable)
- Property inspections
- Service request processing
- Purchasing and contracting
- Association owned homes
PERIODIC NON-ROUTINE SERVICES
- Association website build-out and ongoing maintenance
- Corporate Transparency Act (CTA) compliance and Beneficial Ownership Information Report (BOIR) filing assistance
Professional Property Management Support Services
Professional Property Management Support Services
Principled Community Association Management provides limited Professional Property Management Support Services in compliance with Florida law.
SERVICES:
- Record Keeping: organizing and maintaining tenant files, lease agreements, maintenance records, and other property documents
- Maintenance Coordination: scheduling routine maintenance (e.g., air conditioning service) to ensure rental property kept in good condition
- Tenant Communication: responding to basic tenant inquiries regarding maintenance, property rules, or non-lease related issues
- Communication Facilitation: relaying messages, scheduling appointments, or acting as a point of contact for non-urgent tenant inquiries
PERIODIC NON-ROUTINE SERVICES
- Website build-out and ongoing maintenance
- Corporate Transparency Act (CTA) compliance and Beneficial Ownership Information Report (BOIR) filing assistance
Home Watch Services
Home Watch
Principled Community Association Management's Home Watch service is designed to give you peace of mind while you are away from your home. With the official definition of Home Watch being “A visual inspection of a home or property, looking for obvious issues” you can rest assured that your home is being inspected by professionals looking for potential problems. We design a specific checklist based on your individual needs and concerns. If a situation does arise, you will be notified so the problem can be dealt with in an efficient and cost-effective manner.
SERVICES:
Exterior Inspections
We give the Exterior of your home a thorough inspection including but not limited to:
- Clear junk mail, flyers & newspapers from mailbox and front door
- Bring any packages inside home or forward depending on instructions
- Inspect yard and property for trash and weeds
- Monitor landscaping
- Perform visual inspection of siding, roof and gutters for obvious issues or damage
- Check for drainage issues
- Check for signs of water damage, mold, and mildew
- Inspect screening on windows and lanai for damage
- Check doors and windows for signs of break-ins
- Inspect for vandalism or exterior equipment theft
- Inspect for obvious insect infestation or pest presence
- Check exterior lighting
- Check pool/spa for obvious issues, (water level, clarity, & leaks)
Interior Inspections
We give the interior of your home a thorough inspection including but not limited to:
- Ensure security system is functioning properly
- Check fire/smoke & CO2 alarms, change batteries as necessary
- Check temperature/humidity settings on thermostats
- Check for vandalism
- Inspect for obvious pest presence or insect or rodent infestation
- Check for unexpected water leaks
- Inspect ceilings and skylights for signs of water damage
- Flush toilets, run water in sinks (including garbage disposal), tubs and showers
- Short cycle dishwasher and washing machine to clear lines and prevent seals from drying
- Check refrigerators and freezers for proper temperature and operation
- Check AC filter/change air filter if necessary and supplied
- Inspect all windows and doors to confirm they are secured and undamaged
- Check garage door
- Check all lights and fans
- Change timer schedules on lights
- Check electrical panel for any tripped breakers, reset, and report
- Check water heater for signs of leakage
- Inspect air filter
Storm Services
Pre-storm services include:
- Installation of storm shutters
- Removal of all outdoor furniture and exterior items that could cause damage
- Removal of all perishables from refrigerator and freezer
- Following instructions from owner and AC vendor regarding status of AC during a storm
- Photos of the property to show storm preparation completed
Post-storm services include:
- Visit to property as quickly as it is safe and client properties are accessible
- Photos of all visible damage
- Visual inspection of AC, breakers and electronics
- Owner alert to status of power
- Notification of vendors necessary for evaluation and damage repair
- Oversee any major issues as result of storm at direction of property owner
- Removal and storage of storm shutters
- Returning of furniture etc. to balconies or property
Concierge Services:
- Key holder services for deliveries, vendors, contractors, and guest arrivals/departures
- Airport pickup/drop off service
- Car maintenance starting/driving/washing/charging battery
- Home open and close preparation
- Package and mail receipt and forwarding
- Grocery Shopping – prepare for you and/or your guests to arrive
- Cleaning service – provide choices, schedule and key-in/out
- Owner request for emergency visits
- And many other customized services
Outsourced Overflow Calls Services
Outsourced Overflow Calls
Is your Community Association Management company's reception area experiencing dropped calls and/or receiving complaints of long wait times? Principled Community Association Management can handle your overflow calls. As our business model is focused on Community Association Management, we understand the needs of your customers and will ensure that their issues are handled and/or directed in accordance to your business protocols.
Principled Community Association Management handles inbound and outbound customer call interactions on behalf of your business, including answering customer inquiries, resolving customer issues and creating tasks in your CRM.
Outsourcing with Principled Community Association Management can be more cost-effective than hiring and training additional in-house staff, allowing you to focus on your core business competencies instead of managing customer service operations, and allowing you to scale your business up or down quickly to meet changing customer demands.